Who we are

Kennext provides AI assisted website crawls, competitive benchmarking, and reporting that helps teams identify SEO and AEO issues and prioritize remediation work.If you have questions about this Policy, contact:
privacy@kennext.ai

What information we collect

We collect information in three main ways: information you provide, information we collect automatically, and information from third parties.

A. Information you provide
Free scan or contact forms
Your name (if provided)
Work email address
Company name (if provided)
Website URL and competitor URLs you submit
Any message content you send usAccount and billing (if you subscribe)
Contact and account details
Payment and billing details (processed by our payment processor; we do not store full card numbers)
Subscription plan and transaction historySupport and communications
Emails and messages to our support team
Feedback and survey responses
Preferences you share with usB. Information we collect automatically
When you use our site or Services, we may collect:
Device and browser information
IP address and approximate location (city or region level)
Pages viewed, clicks, and time on site
Referring and exit pages
Identifiers stored in cookies or similar technologiesC. Information we generate from your Scan Inputs
When you submit a site URL for analysis, we may generate and store:
Crawl results (for example: titles, meta descriptions, headings, response codes, redirect chains, broken links)
Extracted on page text needed to produce findings
Issue lists, benchmarks, scores, and recommendations
Reports and trackers we produce for youNote: Your website may contain personal data (for example names on team pages). Our analysis is designed to evaluate site quality and technical signals, not to profile individuals.

How we use information

We use information to:Provide the Services, including running scans and generating DeliverablesSend your scan results and related communicationsRespond to inquiries and provide customer supportProcess subscriptions and paymentsImprove and secure our website and Services, including abuse prevention and troubleshootingMeasure marketing performance and website usageComply with legal obligations and enforce our Terms of Service

Termination of Services

Explanation of how personal information is used to maintain the security of interior agency systems, prevent unauthorized access or fraud, and protect against other unlawful activities. Assurance that personal information will only be collected and used for purposes consistent with individuals' consent or preferences, where applicable, and in accordance with applicable privacy laws and regulations.

Legal bases for processing

Depending on where you live, our legal bases may include:Performance of a contract (providing the Services you request)Legitimate interests (securing and improving the Services, preventing fraud, measuring performance)Consent (for certain marketing communications or non essential cookies, where required)Legal obligations (tax, accounting, and compliance)

How we share information

We do not sell your personal information.

We may share information with:
Service providers
Vendors that help us operate our business, such as hosting, analytics, email delivery, customer support tools, and payment processing.Professional advisors
Lawyers, auditors, and consultants as needed.Legal and safety
If required by law, subpoena, or to protect rights, safety, and security of Kennext or others.Business transfers
If Kennext is involved in a merger, acquisition, financing, or asset sale, information may be transferred as part of that transaction.

Change Orders

Details about the types of personal information collected, such as names, addresses, contact information, and possibly sensitive information related to interior services or projects.

Cookies and analytics

We use cookies and similar technologies to:
Keep the site working
Understand site performance and usage
Remember preferencesYou can control cookies through your browser settings. Some features may not function properly if you disable cookies.

Data rentention

We retain information only as long as necessary for the purposes described in this Policy, including:
To provide the Services and support
To comply with legal, accounting, and tax requirements
To enforce our agreements
To maintain security and prevent abuseTypical retention examples
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Free scan submissions and generated outputs may be retained for a reasonable period to support re runs, comparisons, troubleshooting, and service improvement.
Billing records are retained as required by applicable law.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure. You are responsible for using strong passwords and protecting account credentials.

Your rights and choices

Depending on your location, you may have rights to:
Access the personal information we hold about you
Correct inaccurate information
Delete certain information
Object to or restrict certain processing
Receive a copy of your information in a portable format
Withdraw consent where processing is based on consent

To exercise these rights, contact privacy@kennext.ai. We may request verification before processing your request.

Marketing Communications

You can opt out of marketing emails by using the unsubscribe link in our emails. You may still receive transactional or service related messages, such as scan delivery or account notices.

Children’s privacy

Kennext is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

International transfers

If you access Kennext from outside the country where our systems or vendors are located, your information may be transferred and processed in other countries. We take steps intended to ensure appropriate safeguards for such transfers where required.

Third party links

Our site may contain links to third party websites. Their privacy practices are governed by their own policies. We are not responsible for third party sites.

Changes to this Privacy Policy

We may update this Policy from time to time. We will update the “Last updated” date. If changes are material, we will provide notice through the website or Services.