FAQs

Question 1

Is Kennext safe to use?

Answer

Yes. For a site you have not connected, Kennext reads only what is publicly accessible on your website, the same way search engines do, and needs no admin access or credentials. If you choose the Fix plan, you connect your website platform so Kennext can apply the fixes you approve: a connector plugin and one application password on WordPress, one service key on HubSpot, or Webflow's own permission screen for Webflow. Sites hosted on Webflow are the exception: Kennext scans a Webflow site only after you connect it, and then reads it through Webflow's API rather than the public site. Nothing changes on your site until you approve it, and you can disconnect at any time. If you have specific constraints (robots.txt rules, IP allowlists, or authenticated areas), tell us and we will scope the scan accordingly.

Question 2

What does Kennext deliver after a scan?

Answer

You receive two things: an executive summary that explains what matters and why, and a prioritized remediation tracker your team can execute. The tracker includes issue details, evidence, recommended fixes, and impact notes so work can be assigned and completed quickly.

Question 3

How does the free scan work?

Answer

Enter your website, up to three competitors, and your email address. We run a capped scan and email you a snapshot showing issue counts by category plus benchmarking versus competitors. The free scan is designed to show the size of the opportunity, not to replace a full remediation plan.

Question 4

What's included in the paid plans?

Answer

Two plans. Audit ($149/month) includes deeper scan coverage, full issue-level detail with every issue explained in plain language, AI-generated code fixes, a prioritized remediation tracker with team kanban, scan-to-scan delta tracking, competitive benchmarking, Domain Authority tracking, Spam Score monitoring, AI Share of Voice tracking, and automated daily scans. Fix ($399/month) includes everything in Audit, and Kennext applies the fixes you approve on your site: you review the before and after, approve with one tap, and Kennext makes the change, confirms it is live, and lets you revert it. WordPress and HubSpot today, Webflow next.

Question 5

How often does Kennext scan my site?

Answer

Every day. Kennext runs automated daily scans on every subscribed site, so your team catches regressions within 24 hours and sees progress week over week. You can also trigger an on-demand scan from the dashboard whenever needed.

Question 6

Do you scan the entire website?

Answer

Yes. The paid plans include full-site scanning and tailored scan depth for your needs. For very large websites, we can focus on the highest-value areas first (top traffic pages, revenue pages, and key templates), then expand coverage from there. Reach out through the contact page for sites over 8,000 pages or special scan requirements.

Question 7

What if my site blocks bots or uses a WAF?

Answer

No problem. Kennext always identifies itself with one user agent, Kennext/1.0 (+https://kennext.ai/bot), follows your robots.txt and keeps a low request rate, so you can allowlist it by name. If your site rate-limits or sits behind a security layer, we can slow the scan down further. A Webflow site needs nothing allowlisted, because Kennext scans it only once it is connected, through Webflow's API.

Question 8

Can you scan staging sites or password-protected areas?

Answer

Yes, with the right setup. If you want staging reviewed, we can scan it if it is accessible or temporarily opened for the scan. For authenticated areas, we typically recommend scoping to public pages first, then handling private areas as a separate engagement.

Question 9

How do I get help or request custom support?

Answer

Two plans, Audit at $149/month and Fix at $399/month, cover most teams. For special scan requirements, security documentation, large multi-site footprints, or websites over 8,000 pages, reach out through the contact page at kennext.ai/contact and we'll scope your needs.

FAQs

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