Privacy Policy

Who we are

Kennext provides AI assisted website crawls, competitive benchmarking, and reporting that helps teams identify SEO and AEO issues and prioritize remediation work.If you have questions about this Policy, contact:
[email protected]

What information we collect

We collect information in three main ways: information you provide, information we collect automatically, and information from third parties.

A. Information you provide
Free scan or contact forms
Your name (if provided)
Work email address
Company name (if provided)
Website URL and competitor URLs you submit
Any message content you send usAccount and billing (if you subscribe)
Contact and account details
Payment and billing details (processed by our payment processor; we do not store full card numbers)
Subscription plan and transaction historySupport and communications
Emails and messages to our support team
Feedback and survey responses
Preferences you share with usB. Information we collect automatically
When you use our site or Services, we may collect:
Device and browser information
IP address and approximate location (city or region level)
Pages viewed, clicks, and time on site
Referring and exit pages
Identifiers stored in cookies or similar technologiesC. Information we generate from your Scan Inputs
When you submit a site URL for analysis, we may generate and store:
Crawl results (for example: titles, meta descriptions, headings, response codes, redirect chains, broken links)
Extracted on page text needed to produce findings
Issue lists, benchmarks, scores, and recommendations
Reports and trackers we produce for youNote: Your website may contain personal data (for example names on team pages). Our analysis is designed to evaluate site quality and technical signals, not to profile individuals.

How we use information

We use information to:Provide the Services, including running scans and generating DeliverablesSend your scan results and related communicationsRespond to inquiries and provide customer supportProcess subscriptions and paymentsImprove and secure our website and Services, including abuse prevention and troubleshootingMeasure marketing performance and website usageComply with legal obligations and enforce our Terms of Service

Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. OAuth credentials for third-party integrations are encrypted at rest. No method of storage is completely secure.

Connected platforms (Webflow, HubSpot, WordPress)

You can connect Kennext to Webflow, HubSpot or WordPress so it can read your site and, when you approve a change, make it for you. Kennext reads a connected Webflow site only through Webflow's API. A site hosted on Webflow is scanned only after you connect it. Kennext does not scan a Webflow site from its public address, including through the free scan on kennext.ai. It reads HubSpot and WordPress sites through their APIs and your public pages.

AI providers and other services that process your site data

Kennext sends parts of your site to these services to analyze it and write fixes. None of them is given access to your platform account or asked to visit your site.

• OpenAI (analysis during every scan): for up to 40 pages, the page address, SEO title and description, headings, button text, question-form lines, structured-data types and up to 1,200 characters of visible text; the list of page addresses; and per-page counts (links, depth, word count). When Kennext re-checks some fixes, up to 2,000 characters of that page's text. For the AI-visibility check (only when you run it), the business description you type and the questions written from it.
• Anthropic (fixes and the scan report): when you ask Kennext to write a fix, the page address, SEO title and description, headings and up to 6,000 characters of visible text. For an image description, the image itself (on Webflow, Kennext sends the image file; on WordPress and HubSpot, it gives Anthropic the image's address). When you ask for fix instructions on one issue, the issue's name, page address and platform, and for a duplicate title or description, that title or description. For the scan report, your site's domain, the scan date, scores, issue counts and the scan's written summary (a few sentences produced by OpenAI, which can name pages); no page text.
• Moz (authority figures, once per scan): your site's address, for example https://example.com/. Nothing else from your site.
• Perplexity (only when you run the AI-visibility check): the questions written from your business description. Nothing from your site.

Other companies that process your site data for Kennext:

• DigitalOcean: hosting, the database and its backups, and report storage.
• Cloudflare: sits in front of app.kennext.ai and api.kennext.ai, so the dashboard's traffic passes through it.
• Postmark: sends Kennext's emails to you. They include your site's address, scores and counts, and for a fix, the page address and the value before and after.
• Google: only if you connect Search Console or Analytics. Kennext asks Google for your site's figures by your site's address or property.
• Slack: only if you connect it. Messages include your site's address, scores, counts, and for a fix, the page and the setting changed.

Legal bases for processing

Depending on where you live, our legal bases may include:Performance of a contract (providing the Services you request)Legitimate interests (securing and improving the Services, preventing fraud, measuring performance)Consent (for certain marketing communications or non essential cookies, where required)Legal obligations (tax, accounting, and compliance)

How we share information

We do not sell your personal information.

We may share information with:
Service providers
Vendors that help us operate our business, such as hosting, analytics, email delivery, customer support tools, and payment processing.Professional advisors
Lawyers, auditors, and consultants as needed.Legal and safety
If required by law, subpoena, or to protect rights, safety, and security of Kennext or others.Business transfers
If Kennext is involved in a merger, acquisition, financing, or asset sale, information may be transferred as part of that transaction.

Third-party integrations

Kennext optionally integrates with Google Search Console and Google Analytics 4 to enrich audit data with real traffic metrics. These integrations are optional, read-only, and can be disconnected at any time from your Settings page.

Cookies and analytics

We use cookies and similar technologies to:
Keep the site working
Understand site performance and usage
Remember preferences. You can control cookies through your browser settings.
Google Analytics 4: We use Google Analytics 4 to collect anonymized data about how visitors use kennext.ai, including pages viewed, session duration, and traffic sources. You can opt out at tools.google.com/dlpage/gaoptout.
‍Google Search Console (optional integration): If you connect your Google Search Console account, we request read-only access to your Search Console performance data (clicks, impressions, CTR, average position). This data is encrypted at rest and used only to display traffic metrics within your Kennext audit reports. We never modify your Search Console data or share it with third parties. You can disconnect at any time from Settings, which permanently deletes the stored credentials.

Data retention

We retain information only as long as necessary for the purposes described in this Policy, including:
To provide the Services and support
To comply with legal, accounting, and tax requirements
To enforce our agreements
To maintain security and prevent abuseTypical retention examples
‍
Free scan submissions and generated outputs may be retained for a reasonable period to support re runs, comparisons, troubleshooting, and service improvement.
Billing records are retained as required by applicable law.

• Scan results, issues, reports and trackers: kept for as long as your account exists.
• Working files written during a scan: deleted when the scan finishes, at most 24 hours later.
• Cached AI answers: up to 7 days. Database backups: 30 days. Server logs: about 46 days.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure. You are responsible for using strong passwords and protecting account credentials.

Your rights and choices

Depending on your location, you may have rights to:
Access the personal information we hold about you
Correct inaccurate information
Delete certain information
Object to or restrict certain processing
Receive a copy of your information in a portable format
Withdraw consent where processing is based on consent

To exercise these rights, contact [email protected]. We may request verification before processing your request.

To delete your account and scans, email [email protected]. We delete them within 30 days, and backups containing them expire within 30 days after that.

Marketing Communications

You can opt out of marketing emails by using the unsubscribe link in our emails. You may still receive transactional or service related messages, such as scan delivery or account notices.

Children’s privacy

Kennext is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

International transfers

If you access Kennext from outside the country where our systems or vendors are located, your information may be transferred and processed in other countries. We take steps intended to ensure appropriate safeguards for such transfers where required.

Third party links

Our site may contain links to third party websites. Their privacy practices are governed by their own policies. We are not responsible for third party sites.

Changes to this Privacy Policy

We may update this Policy from time to time. We will update the “Last updated” date. If changes are material, we will provide notice through the website or Services.